%22%3E%3Cmask%20id%3D%22b%22%20fill%3D%22%23fff%22%3E%3Cuse%20xlink%3Ahref%3D%22%23a%22%2F%3E%3C%2Fmask%3E%3Cpath%20fill%3D%22%230A0B09%22%20d%3D%22M35.583%2061.673c6.4%2011.059%2016.872%2011.059%2023.273%200l3.58-6.186L30.396%200H-.019zM103.057%2037.97c-2.338%204.031-7.843%204.027-10.176-.008L70.932%200H40.53l35.635%2061.693c6.4%2011.06%2016.85%2011.06%2023.25%200l23.851-41.318L111.528%200h-30.39z%22%20mask%3D%22url(%23b)%22%2F%3E%3C%2Fg%3E%3Cpath%20fill%3D%22%23000%22%20d%3D%22M143.887%2032.786h6.235l.053-.195c3.846-14.27%205.424-20.364%206.065-24.14.624%203.765%202.122%209.946%205.8%2024.137l.051.198h6.37L177.33.164h-5.802l-.051.197c-3.855%2014.81-5.325%2020.809-5.99%2024.628-.774-4.106-2.445-10.88-6.053-24.629l-.052-.196h-6.061l-.05.198c-3.753%2014.665-5.325%2020.944-5.997%2025.022-.735-3.973-2.388-10.56-6.135-25.023l-.052-.197h-6.023l8.77%2032.427zM186.827%2013.032c3.433%200%206.041%202.195%206.307%205.259h-12.737c.39-3.065%203.047-5.26%206.43-5.26m.356%2020.206c4.712%200%209.173-2.57%2010.956-6.395l-4.302-2.188-.092-.01-.08.169c-.522%201.083-2.432%203.602-6.438%203.602-3.638%200-6.406-2.315-6.83-5.665h18.528l.006-.257c.114-4.572-1.128-8.323-3.59-10.848-2.136-2.189-5.08-3.346-8.514-3.346-3.39%200-6.48%201.277-8.699%203.596-2.196%202.296-3.406%205.463-3.406%208.918%200%207.315%205.124%2012.424%2012.46%2012.424M210.644%2033.238c6.066%200%209.835-2.82%209.835-7.36%200-5.383-4.894-6.654-8.826-7.674-2.717-.705-5.063-1.315-5.063-3.04%200-1.389%201.466-2.359%203.565-2.359%202.295%200%203.884%201.212%204.145%203.162l.162.987.108-.018%204.823-.89c0-4.523-4.002-7.7-9.194-7.7-5.344%200-9.077%202.952-9.077%207.18%200%205.107%204.748%206.378%208.564%207.4%202.761.74%205.146%201.378%205.146%203.177%200%201.567-1.536%202.54-4.01%202.54-2.972%200-4.97-1.383-5.213-3.608l-.044-.365-5.11.97c0%204.951%205.545%207.598%2010.19%207.598M224.795%2028.346c0%202.7%201.71%204.891%204.54%204.891%203.51%200%204.542-.451%204.542-.451v-4.548s-1.053.173-2.334.173c-.828%200-1.41-.499-1.41-1.255V13.393h3.706l-.052-4.595h-3.654V1.972l-5.338%201.337v5.489h-2.786l-.015%204.595h2.801zM266.636%2011.832V8.798h-4.699v23.988h5.648l-.046-14.67c.073-1.476.568-2.607%201.472-3.36%201.186-.99%203.033-1.328%205.486-1.003l.295.039.05-5.006-.23-.031c-3.384-.462-6.446.572-7.976%203.077%22%2F%3E%3Cg%20transform%3D%22translate(137.638%208.3)%22%3E%3Cmask%20id%3D%22d%22%20fill%3D%22%23fff%22%3E%3Cuse%20xlink%3Ahref%3D%22%23c%22%2F%3E%3C%2Fmask%3E%3Cpath%20fill%3D%22%230A0B09%22%20d%3D%22M152.52%200c-3.395%200-6.576%201.353-8.151%203.924V.498h-4.888v23.988h5.69V11.61c0-4.137%202.165-6.607%205.79-6.607%202.48%200%205.436%201.083%205.436%206.246v13.237h5.69V10.48c0-7.727-4.941-10.48-9.567-10.48M20.477%2047.896c0%205.544-2.626%208.596-7.393%208.596-4.739%200-7.348-3.052-7.348-8.596V28.782H0V47.76c0%208.827%204.891%2014.096%2013.084%2014.096s13.084-5.27%2013.084-14.096V28.782h-5.691z%22%20mask%3D%22url(%23d)%22%2F%3E%3C%2Fg%3E%3Cpath%20fill%3D%22%23000%22%20d%3D%22M180.238%2045.219c-3.395%200-6.576%201.353-8.151%203.923v-3.426h-4.889v23.989h5.692V56.829c0-4.137%202.164-6.607%205.79-6.607%202.479%200%205.434%201.083%205.434%206.245v13.238h5.69V55.699c0-7.727-4.941-10.48-9.566-10.48M193.331%2069.705h5.647V45.716h-5.647z%22%2F%3E%3Cg%20transform%3D%22translate(192.886%2036.875)%22%3E%3Cmask%20id%3D%22f%22%20fill%3D%22%23fff%22%3E%3Cuse%20xlink%3Ahref%3D%22%23e%22%2F%3E%3C%2Fmask%3E%3Cpath%20fill%3D%22%230A0B09%22%20d%3D%22M3.29%200C1.446%200%200%201.422%200%203.237%200%204.997%201.476%206.43%203.29%206.43c1.79%200%203.247-1.432%203.247-3.193A3.245%203.245%200%200%200%203.29%200M21.364%2028.098c-4.062%200-7.126-3.132-7.126-7.285s3.064-7.286%207.126-7.286c4.113%200%207.215%203.132%207.215%207.286%200%204.153-3.102%207.285-7.215%207.285m0-19.754c-3.513%200-6.724%201.261-9.043%203.55-2.32%202.29-3.596%205.457-3.596%208.919%200%207.225%205.316%2012.469%2012.639%2012.469%207.35%200%2012.683-5.244%2012.683-12.47%200-3.463-1.278-6.63-3.6-8.917-2.326-2.29-5.551-3.551-9.083-3.551%22%20mask%3D%22url(%23f)%22%2F%3E%3C%2Fg%3E%3Cpath%20fill%3D%22%23000%22%20d%3D%22M242.608%2045.219c-3.395%200-6.576%201.353-8.15%203.923v-3.426h-4.889v23.989h5.69V56.829c0-4.137%202.165-6.607%205.791-6.607%202.48%200%205.435%201.083%205.435%206.245v13.238h5.69V55.699c0-7.727-4.942-10.48-9.567-10.48M240.968%2018.29c.39-3.064%203.047-5.258%206.43-5.258%203.433%200%206.04%202.195%206.306%205.259zm6.43-9.99c-3.391%200-6.48%201.277-8.7%203.596-2.196%202.296-3.406%205.463-3.406%208.918%200%207.315%205.125%2012.424%2012.461%2012.424%204.713%200%209.173-2.57%2010.957-6.395l-4.303-2.188-.091-.01-.081.169c-.522%201.083-2.431%203.602-6.437%203.602-3.639%200-6.407-2.315-6.83-5.665h18.527l.007-.257c.113-4.572-1.129-8.323-3.591-10.848-2.135-2.189-5.08-3.346-8.514-3.346%22%2F%3E%3C%2Fg%3E%3C%2Fsvg%3E)
Can’t find what you need in our FAQs pages? Get in touch with our Customer Care representative.
Get in touch with our Customer Care representative for assistance.
+44 204 578 8427 or 0800 833 833.
If calling from overseas:
+442045788427
Find contacts of a Western Union agent location for retail-related enquiries.
Find a locationIf you have questions and would like to contact us, please use one of the options below.
By phone
For any customer inquiries or concerns please call +44 204 578 8427 or 0800 833 833.
English: 24×7
Polish: Mon-Sat, 9:00am – 9:00pm EET
Chinese: Mon-Sat, 8am-12am CST
By mail only
Western Union Payment Services GB Limited
Manning House,
3rd Floor,
22 Carlisle Place,
London,
SW1P 1JA
In case of complaints, we continually strive to find the best resolution for you. If you feel your issue was not resolved, you have the opportunity to file a complaint with the: Financial Ombudsman Service (https://www.financial-ombudsman.org.uk/)